Bona Ventura

Antalya

Practical info

Free entry, tax-free, lost passport, phrases

Free entry 2

Museums and sights that are free, always or on certain days. From each place’s official page.

Always free

Tax-free shopping

Visitors can get the VAT back here.

For foreigners, and for Turkish citizens who live abroad and hold a residence permit from that country.

VAT rate
20%
Minimum purchase
More than TRY 1,000 per invoice, excluding VAT.
Time limit
Leave with the goods within 3 months of purchase.
Where to get it approved
Customs at the exit point; refund at the customs bank branch or later from the shop.

Step by step

  1. Buy from an authorised shop and show your passport. You get a special invoice (keep 3 copies).
  2. When you leave, show the goods and invoice to customs for approval.
  3. Collect the refund at the customs bank branch, or send the approved invoice to the shop within 3 months.

Official sources: mevzuat.gov.tr

Lost passport

If your passport is lost or stolen, here is what to do.

If you are a citizen of another country

Contact your own country’s embassy or consulate in this city. Your foreign ministry’s website lists its address.

If you are a Turkish citizen

  1. Book an appointment with the Turkish mission in this city at konsolosluk.gov.tr and go in person.
  2. If you need to get home, ask for a temporary passport. It is free, valid for one trip to Türkiye or to the country you live in, and usually valid for one month.
  3. Bring your Turkish ID card (if it is lost too, a photo document such as a driving licence), a biometric photo 50 x 60 mm taken in the last six months, and your ticket home.
  4. For a lost passport you do not need a police report.
  5. The temporary passport ends with that trip. Apply for a new passport in Türkiye or at the mission in the country you live in.

We are still checking the address and phone of the Turkish mission in this city.

Consular call centre of the Turkish foreign ministry, open 24/7: +90 312 292 29 29

Source: Ministry of Foreign Affairs of Türkiye, konsolosluk.gov.tr (Passport: lost passport, temporary passport).

Show the waiter

Sentences in Turkish to show the waiter or the driver.

Checked against phrasebooks. Tell us if a sentence sounds wrong.

The Bona Ventura app

Plans your days, reads the walks aloud, finds what is open near you and works offline.

Download on the App Store

Android version coming soon.