Bona Ventura

Oslo

Practical info

Free entry, tax-free, lost passport, phrases

Free entry 9

Museums and sights that are free, always or on certain days. From each place’s official page.

Always free

Tax-free shopping

Visitors can get the VAT back here.

For people who live outside Norway. Residents of Sweden, Denmark and Finland have a higher minimum.

VAT rate
25%
Minimum purchase
At least NOK 250 per invoice, excluding VAT.
Time limit
With the customs form: leave Norway within one month of getting the item.
Where to get it approved
Norwegian Customs at a staffed crossing such as Oslo Airport Gardermoen (form RD 0032), or the tax-free company’s desk.

Step by step

  1. Ask the shop how it refunds VAT.
  2. Customs form: show the item and form RD 0032 to customs when you leave, then send the form to the shop.
  3. Tax-free company: get the refund from its representative when you leave; no customs stamp needed. Customs never pays out.

Official sources: toll.no

Lost passport

If your passport is lost or stolen, here is what to do.

If you are a citizen of another country

Contact your own country’s embassy or consulate in this city. Your foreign ministry’s website lists its address.

If you are a Turkish citizen

  1. Book an appointment with the Turkish mission in this city at konsolosluk.gov.tr and go in person.
  2. If you need to get home, ask for a temporary passport. It is free, valid for one trip to Türkiye or to the country you live in, and usually valid for one month.
  3. Bring your Turkish ID card (if it is lost too, a photo document such as a driving licence), a biometric photo 50 x 60 mm taken in the last six months, and your ticket home.
  4. For a lost passport you do not need a police report.
  5. The temporary passport ends with that trip. Apply for a new passport in Türkiye or at the mission in the country you live in.

Turkish mission here

Embassy of the Republic of Türkiye in Oslo

Halvdan Svartes Gate 5, 0268 Oslo, Norway

Call: +47 2212 8750

[email protected]

Website · Book an appointment

Consular call centre of the Turkish foreign ministry, open 24/7: +90 312 292 29 29

Source: Ministry of Foreign Affairs of Türkiye, konsolosluk.gov.tr (Passport: lost passport, temporary passport).

Show the waiter

Sentences in Norwegian to show the waiter or the driver.

Checked against phrasebooks. Tell us if a sentence sounds wrong.

The Bona Ventura app

Plans your days, reads the walks aloud, finds what is open near you and works offline.

Coming soon to iPhone and Android.