Bona Ventura

Stockholm

Practical info

Free entry, tax-free, lost passport, phrases

Free entry 6

Museums and sights that are free, always or on certain days. From each place’s official page.

Always free

Tax-free shopping

Visitors can get the VAT back here.

Only for people who live outside the EU; nationality does not matter. If you live in Türkiye you qualify. A Turkish citizen living in the EU does not.

VAT rate
25%
Minimum purchase
At least SEK 200 including VAT.
Time limit
Leave the EU with the goods by the end of the 3rd month after the month of purchase, and Sweden must be the last EU country you visit.
Where to get it approved
At the airport: the tax-free company's desk in the terminal. If it is closed, Swedish Customs stamps it; at Arlanda its service point is in the Terminal 5 arrivals hall.

Step by step

  1. Ask the shop for a tax-free receipt when you pay; ask first whether it offers tax-free.
  2. Before you leave Sweden, get it stamped: show the tax-free receipt, the shop receipt, the unused goods, your travel documents and passport. Allow plenty of time.
  3. The refund comes from the shop or its approved tax-free company (Global Blue or Planet), never from Swedish Customs or the Tax Agency.

Official sources: tullverket.se, skatteverket.se, skatteverket.se

Lost passport

If your passport is lost or stolen, here is what to do.

If you are a citizen of another country

Contact your own country’s embassy or consulate in this city. Your foreign ministry’s website lists its address.

If you are a Turkish citizen

  1. Book an appointment with the Turkish mission in this city at konsolosluk.gov.tr and go in person.
  2. If you need to get home, ask for a temporary passport. It is free, valid for one trip to Türkiye or to the country you live in, and usually valid for one month.
  3. Bring your Turkish ID card (if it is lost too, a photo document such as a driving licence), a biometric photo 50 x 60 mm taken in the last six months, and your ticket home.
  4. For a lost passport you do not need a police report.
  5. The temporary passport ends with that trip. Apply for a new passport in Türkiye or at the mission in the country you live in.

Turkish mission here

Embassy of the Republic of Türkiye in Stockholm

Dag Hammarskjölds väg 20, 115 27 Stockholm, Sweden

Call: +46 8 667 29 60

[email protected]

Website · Book an appointment

Consular call centre of the Turkish foreign ministry, open 24/7: +90 312 292 29 29

Source: Ministry of Foreign Affairs of Türkiye, konsolosluk.gov.tr (Passport: lost passport, temporary passport).

Show the waiter

Sentences in sv to show the waiter or the driver.

Checked against phrasebooks. Tell us if a sentence sounds wrong.

The Bona Ventura app

Plans your days, reads the walks aloud, finds what is open near you and works offline.

Download on the App Store

Android version coming soon.