Bona Ventura

Prague

Practical info

Free entry, tax-free, lost passport, phrases

Free entry 12

Museums and sights that are free, always or on certain days. From each place’s official page.

Always free

Tax-free shopping

Visitors can get the VAT back here.

Only for people who live outside the EU; nationality does not matter. If you live in Türkiye you qualify. A Turkish citizen living in the EU does not.

VAT rate
21%
Minimum purchase
More than CZK 2,000 including VAT on one sales document.
Time limit
Leave the EU by the end of the 3rd month after purchase; claim the money from the shop by the end of the 6th month.
Where to get it approved
Customs where you leave the EU. Prague airport: customs desks in Terminal 1.

Step by step

  1. Ask the shop for a tax-free sales document; give your name, passport number and country.
  2. At the airport customs desk, show the goods, passport, ticket and document. Arrive early.
  3. Claim the refund from the shop or its refund agent.

Official sources: celnisprava.gov.cz

Lost passport

If your passport is lost or stolen, here is what to do.

If you are a citizen of another country

Contact your own country’s embassy or consulate in this city. Your foreign ministry’s website lists its address.

If you are a Turkish citizen

  1. Book an appointment with the Turkish mission in this city at konsolosluk.gov.tr and go in person.
  2. If you need to get home, ask for a temporary passport. It is free, valid for one trip to Türkiye or to the country you live in, and usually valid for one month.
  3. Bring your Turkish ID card (if it is lost too, a photo document such as a driving licence), a biometric photo 50 x 60 mm taken in the last six months, and your ticket home.
  4. For a lost passport you do not need a police report.
  5. The temporary passport ends with that trip. Apply for a new passport in Türkiye or at the mission in the country you live in.

Turkish mission here

Turkish Embassy in Prague

Sibiřské náměstí 730/1, 160 00 Praha 6 - Bubeneč, Czechia

Call: +420 233 081 827

Out of hours: +420 777 929 971

[email protected]

Website · Book an appointment

Consular call centre of the Turkish foreign ministry, open 24/7: +90 312 292 29 29

Source: Ministry of Foreign Affairs of Türkiye, konsolosluk.gov.tr (Passport: lost passport, temporary passport).

The Bona Ventura app

Plans your days, reads the walks aloud, finds what is open near you and works offline.

Coming soon to iPhone and Android.